ODC Governance

ODC Governance Council

A Council consisting of Sr. members from both end needs to be formed to facilitate proper Governance in the ODC engagement.

Setup goals: Setup service performance, productivity and quality improvement goals
Define Annual roadmap: Define the work portfolio, resource plans etc.

Performance Review: explore ways to improve the depth and breadth of engagement for a win-win partnership

Issue Resolution and Escalations

A Governance Council consisting of key members in the Engagement from both sides will be selected and an annual plan of Key Activities to be performed during the period will be laid out. This plan can work as the guiding document for the operations of the EDC. Quarterly review can take place so that important changes could be incorporated. Review and reporting structure will be established.

Some Risks and Pitfalls of the ODC Model

EDC Best Practices

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